Resume

• Supervise operations staff and keep employees compliant with company policies and procedures.

• Operationally plan and organize both short-term and long-term, with the guidance of the Store Manager.

• Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).

• Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.

• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

This job required me to go into a different school every day, sometimes by myself, other times with a few coworkers. Set up all of the equipment; lights, mat, camera, background, etc. Typically starting with photographing teachers, then onto students, until everyone is photographed. These photos are then used for the yearbook, and made to order for families.

This job required me to do various jobs as an IT work study at Mount Mercy University. On a daily basis I would answer help desk tickets with break-fix problems. I would assist the Director of Hardware to take apart PC's to problem solve their issues. I would set up a new computer for professors.